eBook Shipping & Refund Policies

eBook Shipping & Refund Policies

Sassy Jane Genealogy eBook Download(s) 

Sassy Jane Genealogy eBooks are full-color digital files downloading in PDF format, suitable for printing on your home computer. We do not create or ship physical books.

Troubleshooting Your eBook Download(s)

Sassy Jane Genealogy eBook purchases automatically download to your computer. If you’re having trouble finding your Sassy Jane Genealogy eBook PDF files, first please check your junk or spam folder on your computer. Still having trouble? Let us know at this link so we can troubleshoot and get your order to you ASAP

eBook Refund Policy

Our eBook refund policy is very simple: if you’re not happy with your Sassy Jane Genealogy eBook, let us know. We’ll refund the cost to you, minus the small bank processing fee. 

To complete your return, please include your order number, eBook titles purchased, and contact us at this link. A credit will automatically be applied to your credit card or original method of payment, within the business days specified by your payment method.

Need More Help?

Contact us here for questions related to refunds or downloading. We’ll answer in two business days.