Accessing National Archives Burned Records

In honor of Veterans Day, a post on accessing National Archives burned records.

On July 12, 1973, a disastrous fire at the National Personnel Records Center (NPRC) in St. Louis destroyed approximately 16-18 million Official Military Personnel Files (OMPF). No fire, with the exception of the loss of the 1890 census, has caused more dismay to archivists and genealogists. But now there is hope. At the recent National Archives Genealogy Fair, National Archives preservation specialist Ashley Cox reported on preservation efforts to make more of the surviving damaged records available to researchers.

Background on National Archives Burned Records

The records affected:

  • 80 percent of Army personnel discharged 1 Nov 1912 to 1 Jan 1960 burned
  • 75 percent of Air Force personnel discharged 25 Sep 1947 to 1 Jan 1964, with names alphabetically after Hubbard, James E., burned
  • 6.5 million OMPFs salvaged
 According to the National Archives:

No duplicate copies of these records were ever maintained, nor were microfilm copies produced. Neither were any indexes created prior to the fire. In addition, millions of documents had been lent to the Department of Veterans Affairs before the fire occurred. Therefore, a complete listing of the records that were lost is not available. However, in the years following the fire, the NPRC collected numerous series of records (referred to as Auxiliary Records) that are used to reconstruct basic service information.

From the wreckage of the sixth floor, NPRC staffers were able to recover approximately 6.5 million records. As part of the reconstruction effort, the NPRC established a “B” registry file (or Burned File) to index all of the recovered records. Today, despite their condition, “B-files” are requested daily, requiring the Preservation Laboratory to devise safe methods for cleaning, treating and making the information in these records available to veterans, Federal agencies and the general public.

National Archives Burned Records Request in 2012

National Archives Burned RecordsIn 2012, my husband requested his deceased father’s World War II Army records, but was told they had been destroyed in the 1973 fire. I waited a few months and made another request.

Several months after the second request, for $60 we received about 60 pages of my father-in-law’s records, documenting his enlistment, discharge, and deployments from 1944-1946. All of the records had some fire damage (see featured at top), but most were readable including his induction record, which was only lightly charred.

I realize now that the second request was fulfilled after my father-in-law’s records were retrieved and evaluated for treatment as a B-file.

2017 Preservation Methods for National Archives Burned Records

Preservation Specialist Cox described the process involved in responding to a burned records request, but with waaaaay cooler preservation resources than my archives ever had! The requested records are retrieved, reviewed, and surface cleaned. If additional treatment is necessary, humidification and flattening (seen below) and/or mending is completed.

Accessing National Archives Burned Records

Courtesy Ashley Cox, NARA

A new process called Content Recovery (CR) scanning uses infrared filters to make more information in damaged records readable, as seen below.

Courtesy Ashley Cox, NARA

Requesting National Archives Burned Records

As always, request military records in ONE of the following ways:

There is no separate or special request process
for burned National Archives documents

Once your request is received, the archives staff member retrieves and evaluates the records. Then preservation process described above begins. Please be patient with your request because, as you can see, preservation methods are labor-intensive and time consuming. I’m very impressed with the lengths to which National Archives staff go to make these records usable.

The Take-Away

File a request for military records again, especially if you only made one request or your request was some time ago. Service numbers are a great help when making your request, so try to gather as much information on your relative or ancestor who served before making your request.

The slides and syllabus from Ashley Cox’s presentation, “A is for Archives, B is for Burn File: Accessing Burned Records at the National Archives at St. Louis,” with greater detail about NARA’s preservation methods, are available here.

For other Sassy Jane posts on military records research, click here.

About the Author:

Nancy Loe has an MA in American History and an MLS in Library Science and Archives. She has appeared on PBS’s American Experience, at Rootstech, SCGS Jamboree, and state and regional genealogy conferences. Her website was featured in Family Tree Magazine's “Social Media Mavericks: 40 to Follow.”


  1. Thomas E. Russell 10 November 2017 at 8:26 AM - Reply

    I was in Viet Nam from September 1968 to September 1969. I kept all orders or promotion, DEROS and a few more odds and ends. I hesitate posting them due to Social Security Numbers and other personal data. Is there any way I can share them with appropriate persons?

    • Nancy Loe 10 November 2017 at 9:29 AM - Reply

      Thomas, do you want to share them on social media instead of emailing them to the appropriate persons? After you scan the documents, use the blurring tool to obscure information in the digital image. Very glad you came home from Vietnam. Very glad my husband did too.

      • Thomas E. Russell 10 November 2017 at 12:12 PM

        I wasn’t aware of the “burning” tool. I was initially thinking that I could put an index of the orders on facebook or whatever and email them by request.

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